Privacy Policy

1. Introduction

Learning Hub (Pvt.) Ltd. ("Learning Hub", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at learninghub.pk or use our Custom Training Suite platform.

Our registered office is at 202 CCA, FF Block, Phase 4 DHA, Lahore, Punjab, Pakistan.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: first name, last name, job title, company name
• Contact Data: email address, phone number, mailing address
• Technical Data: IP address, browser type and version, time zone, operating system
• Usage Data: pages visited, time on site, clicks, and interactions with our platform
• Transaction Data: details of payments made for our services, including billing address and payment method type (we do not store full card numbers)
• Communications Data: your preferences in receiving marketing communications and your communication preferences

3. How We Use Your Data

We use your personal data to:

• Provide, operate, and improve our Custom Training Suite platform
• Process transactions and send related billing information
• Respond to your inquiries and provide customer support
• Send you service-related communications (account updates, invoices)
• Send marketing communications where you have opted in
• Comply with our legal and regulatory obligations under Pakistani law
• Detect and prevent fraud or misuse of our services

4. Legal Basis for Processing

We process your data on the following bases:

• Contract: processing necessary to fulfil our contract with you
• Legitimate Interests: to improve our services and communicate with prospects
• Legal Obligation: to comply with applicable Pakistani laws and regulations
• Consent: where you have specifically agreed (e.g., marketing emails)

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Payment processors (for secure payment handling)
• Cloud infrastructure and hosting providers
• Analytics providers (e.g., Google Analytics)
• Professional advisers (lawyers, accountants) under confidentiality obligations
• Regulatory or law-enforcement authorities when required by law

Where data is transferred outside Pakistan, we ensure appropriate safeguards are in place.

6. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. Our platform is fully managed—hosting, security updates, and monitoring are handled by our team.

7. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. Client data is retained for the duration of the service contract and for a reasonable period thereafter for legal and accounting purposes.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data (subject to legal obligations)
• Object to or restrict our processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@learninghub.pk.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Please see our Cookie Policy for full details.

10. Contact Us

For privacy-related questions, contact our Data Protection Officer: